What happens when you completely rethink D2C?

What happens when you completely rethink D2C?

MC 7A
Masterclass

Information

Join this masterclass to find out how, with the support of SAP Customer Experience, smart was able to implement D2C, disrupting established industry models, breaking exciting new ground, and building a vibrant culture of new thinking. Our speakers are Björn Schick, CX Director, smart Europe GmbH, and Sameer Patel, Chief Marketing and Solutions Officer, SAP Customer Experience. Hyperpersonalization and omnichannel experience are more than just buzzwords, this is where you'll find out how to turn the theory into reality. 

 

Session Language
English
Topics
Cloud ComputingE-Commerce & PaymentPersonalization
Stages
All SessionsMC 7A
SAP071C011SAP Customer Experience at DMEXCO Intelligent CX: Be amazing every time Your customer’s experience is the future of your business growth – and technology is the key. Join us at DMEXCO to help you better understand your customers' unique needs, engage intelligently, and always deliver on your brand’s promises. Discover Intelligent CX and what it means to you, your business, and your customer innovation and customer stories. Take the complexity out to build lasting, loyal customer relationships at scale. Engage intelligently and always deliver on the brand’s promises. Experience bringing together enterprise data to power deep insights along the customer journey. Personalize each step of your customers’ journey. Deliver seamless and memorable experiences across functions. Ensure that supply and logistics keep up with demand. Be inspired by customers like adidas Runtastic, smart, and many others together with the vibrant partner ecosystem of SAP. We will be ready at DMEXCO to help you build customer experiences that will be the base of your future business growth.

Registered attendees

Gokhan Erdogdu
Gokhan Erdogdu
CEO, FounderCloudOffix
Sara Richter
Sara Richter
CMOEmarsys, an SAP Company
Stefan Mohr
Stefan Mohr
COOArgonauten GmbH

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