Can You Fall in Love with a Brand? Loyalty, Intimacy, and the AI Revolution
Keynote
Information
AI is turning brand interactions into something that feels eerily like romance. Teens confide in chatbots;grown-ups propose to voice assistants. Emotional attachment to algorithms is shifting from fringe curiosity to cultural norm.
This talk shows how Emotion-AI reads micro-expressions, modulates tone, and scripts stories at scale, morphing points-based loyalty into authentic-seeming intimacy. You’ll see the upside, radically personal service and the red flags of invisible persuasion, then wrestle with one urgent question: when a brand says it loves you back, who protects your heart?
Session Language
English
Topics
E-Commerce
Stages
All SessionsCommerce Stage




