Caplena is a text analytics web application for feedback analysis. Its ground-breaking AI enables automatic analysis of any type of open-ended feedback.
Both client-side researchers (e.g., DHL, Givaudan, Joyn) as well as market research institutes (e.g., Ipsos, LRW Online, Factworks) rely on Caplena to boost research efficiency & speed as well as to increase insights quality.
The platform covers a wide range of survey-types, from NPS questions, product tests and brand-awareness studies to employee feedback. Also, unlike other solutions, Caplena supports over 36 languages out of the box and handles free-text from a wide range of industries.
