Omnichannel meets Mobile Identity: Build better and safer UX that benefits both customers and companies

Masterclass
2021

Information

In today’s fast-moving world, one communication channel is not enough. But how many channels make ‘omnichannel’? And how does an omnichannel approach improve customer experience? Join this Masterclass to understand how important it is to meet your customers where they are and how to make their user experience as smooth and safe as possible. Fraud and frictions during the onboarding process can significantly affect customer loyalty. It is therefore crucial to ensure that the customer journey is not only user-friendly but secure and risk-free end-to-end. Find out how Mobile Identity builds the bridge between security and UX and how suppliers and mobile network operators (MNO) have created the infrastructure to keep your company safe while improving customer satisfaction at the same time.

Topics
Customer ExperienceCyber SecuritySaaS & PaaS
Session Language
en
Channels / Stages
All SessionsMC3

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