How to Pitch CX to Your CEO

Masterclass
2021

Information

Many great CX concepts never reach the customer. Mastering the skills of CX Leadership can change that. Join this class and learn how to create impact in your organization.

In the digital age, we are inspired by brands that change customer experience forever. The People who envisioned and realized this change are admired as heroes. Whatever your job title is today: You are probably part of a team that is working hard to deliver the next CX benchmark in your industry.

But the reality is: Many great CX concepts are never experienced by a single customer. They don’t survive the journey from idea to market implementation. Mastering the skills of CX Leadership can change that. In this masterclass I will teach you how to build a strong strategic CX narrative that will radically improve the success rate of your innovation projects. And in the only way that matters: Creating real impact for real customers.

Topics
Customer ExperienceDigital TransformationLeadership
Session Language
en
Channels / Stages
All SessionsMC2

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